NOTICE:  We have cleared our backlog, orders are shipping 1-3 business days from reciept of payment!

FAQ: (if the answer is here, please refrain from submitting a ticket - thanks!)

1. Adding to your order.  If you have something to add, please place another order through the web store and leave a note in the comments section asking for your shipments to be combined.  We will combine whenever possible and adjust your combined shipping charges accordingly.  . 

2. Confirmation Notices.  We send confirmation notices with tracking numbers for shipments EXCEPT those sent in envelopes through regular mail (packages less than 1lb). If you are not receiving shipping or order confirmation emails, please whitelist UPS.COM and WAZOODLE.COM with your SPAM filter or ISP.  Please check your order status by logging into your account. 

3. Overseas shipping.  Packages sent overseas by Regular Surface Mail may not be traceable while in transit.  Depending on the destination, Surface Mail can take 21 to 60 days to reach it's destination.  You can login to you account to check the date we shipped your parcel to calculate the expected delivery date.  Post offices will not investigate late deliveries until the packages are 14 days past their scheduled delivery.  For more information, follow this link:  International mail.  You can also contact your local Postal authority to get further information on shipping and local custom's clearance information.

4. Out of stock Items.  Many of the items we offer are re-orderable, some are not. When an item is out of stock, it is generally replaced within a few weeks.  Check back frequently!

5. Snap Presses: We restock snap presses as often as we can, from 4 to 8 times a year.  When we run out, we cannot predict when the presses will be restocked.